Delivery FAQ

When do you ship?

We ship orders on Tuesday and Thursday. 

Packages typically arrive within 2 to 3 business days after dispatch.

What states do you ship to?

We deliver all across the USA, except for Hawaii and Alaska. We are working on a solution for those!

I need to change my delivery address.

Please reach out to support.us@juicymarbles.com and provide the correct address.

*However, since we try to dispatch orders as soon as possible, there is always a possibility that the address can not be updated before your package ships.

How do you ship?

We ship our products frozen, wrapped in recycled insulation material and dry ice to keep them chilled for as long as possible. Please note that we don’t guarantee the products will arrive frozen. However, we use express delivery service so the products will reach you at refrigerator temperature.

Is the shipping and packaging material recyclable?

The Insulation material is recyclable. Dry ice bags are not.

Do you ship to P.O. Boxes?

No :’( Please provide your physical address.

My order has been delayed.

That sucks :’( Please reach out to support.us@juicymarbles.com.